Cancellations & Returns (Refunds): If you wish to cancel your order before the goods are dispatched, you must notify us by e-mail as soon as possible. On receipt of your e-mail, we will cancel your order and issue you with a full refund. If you wish to cancel your order after the goods have been dispatched, you must notify us by e-mail within fourteen working days, beginning on the day after you have taken delivery of the goods. You must then return the goods to us at the postal address provided within fourteen working days, beginning on the day after you have given notice to cancel your order. Goods must be returned unused and in their original (sealed) packaging, so they are in a suitable condition for re-sale. We recommend using an insured delivery service (and obtaining proof of posting), in case of loss or damage during transit. The full cost of returning the goods to us shall be borne by you. On receipt of the goods, we will cancel your order and issue you with a full refund. The above provisions do not affect your statutory rights.